Below are descriptions of the MACC Sessions available during the 2010 MBTC.

Access Mart / DataMaster CABS Reports – Attend this session to learn how to get the most out of the many CABS management tools available to you as a MACC client. You’ll receive a review of MACC’s suite of CABS management reports. You’ll also see tips and tricks for using AccessMart, our web based revenue assurance and trending tool.

Accounting Master - What's New/Tips & Tricks - Learn about the latest enhancements & features included in Accounting Master. In the same session, we’ll also discuss creative & time saving Tips & Tricks of the software.

Advertising Ideas from Creative Services – MACC’s Creative Services team has some fresh advertising ideas you can take back and implement for your company. We’ll discuss strategies to generate better responses to advertisements in today's economic climate, how to best utilize your bill as a marketing tool and how to put Creative Services to work for your company.

Customer Master Tips & Tricks – As always, we have this popular session for the 2010 MBTC. Join the Software Support team for an hour of FUN and information! Lots of helpful hints for Customer Master are provided in this “can’t miss” session!

Customer Master Wireless - If your company is thinking about an entry into the wireless market, then join us as we discuss Customer Master’s capabilities for managing your wireless business. Whether you’re going to be a wireless reseller or offer your own wireless network, MACC can help you with both mediation and billing for a customized solution to fit your needs.

eMACC Services – Did you know you can give your clients the ability to check their long distance usage or sign up for new services online? Did you know your customers can pay their bill using text messages? These are just a few of the options available with our eMACC Services. During this session, you’ll get a complete overview of the way eMACC services can benefit your company.

How to have an Error-Free Billing - During this session you’ll learn the actions you need to take all month long to ensure an error and stress-free bill transmit day. You’ll leave the session with easy to implement processes to reduce the need for your company to retransmit its billing data.

Peers, Products & Plans: What's Coming Next? – Customer Master - Join your peers and MACC’s Product team for a discussion on the future of Customer Master. You’ll hear about our latest plans for Customer Master as it evolves to meet the needs of an ever-changing industry. There will also be an opportunity to give your input on the product’s direction and hear ideas from your peers.

Peers, Products & Plans: What's Coming Next? - Accounting Master – Users of Accounting Master will have the opportunity to join in a discussion on the future of the program. You’ll hear about our latest plans for Accounting Master as it evolves to meet the needs of an ever-changing industry. There will also be an opportunity to give your input on the product’s direction and hear ideas from your peers.

Record Retention & Paperless Office – A good record retention plan is a fundamental part of a successful business. Learn what steps to take to develop a record retention policy. In addition, we will incorporate converting to a paperless environment. Learn from those who have already converted the records of several companies.

Simplifying Customer Master – During Simplifying Customer Master, we’ll refresh your memory on the program’s core functionality and give you advice on configuring Customer Master for the greatest ease-of-use at your company.

Success with MACC – Who better to get ideas from than companies who have used MACC’s products and services, and are now running more efficiently than ever before? Attend this session to talk with MACC customers who, just like you, are trying to create new revenue streams and reduce expenses.

Tech Trends – Whether it’s the hardware in your office or entertainment devices in your customers’ homes, technology is always changing. Join MACC’s Technical Support Department as they give an overview of the technology trends that may affect your office and the services you provide to your customers.

 


 

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